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IT Coordinator Job Description Best Templates

min read
Feb 26, 2023
IT Coordinator Job Description Best Templates
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Looking for the best way to tell people about the jobs at your company? We’ve gathered a bunch of job description templates that can help you out. These templates are like a cheat sheet for writing job ads. They tell you what to say about the job, what kind of skills the person should have, and even how to talk about your company’s vibe.

IT Coordinator Job Description

Our IT Coordinator job description template is here to make your search easier. This template is crafted to help you clearly communicate the IT Coordinator responsibilities, the skills and experience you're looking for, and the unique benefits of joining your team.

But here's the thing: you don't have to stick to the script exactly. Think of these templates as a starting point. You can add bits about what makes your company special or tweak the job duties to match what you really need. It's all about making the job sound perfect for the person you want to hire. For more insights into building an effective recruitment team, check out our article on recruitment team responsibilities.

Job Brief:

_____(Company name) is looking for an IT Coordinator to join our Support team to work as a part of the IT and Infrastructure department. You will be responsible for maintaining our information technology systems and networks for all other departments and ensure our organization’s software and telecom programs and systems are running secure and effectively.

About the team:

Current team consists of ______ specialists and the Team Manager,  who will gladly assist in your onboarding and professional development. Together you are going to play a key role in performing both technical and administrative tasks and maintaining our technology systems for driving our business forward.

About the Company:

Add information about your Company: specialization and expertise, office locations, team values, social media links, etc.

_____ (Company name) is a software engineering company that specializes in building end-to-end software solutions and provides full-cycle software development services. We help companies to turn their business ideas into great marketable products.

Our development centers are located in ______ (Country \City information).

Our range of technologies includes web-based and client/server applications written in _______ (the list of technologies).

We care greatly about our team and provide the best working and recreation conditions in order to boost friendly relations and create an environment that ensures peak performance.

Follow us on: _____ (social media links).

Any additional internal information will help the candidate to become more familiar with your corporate culture and will help you to select a better fit even before applying!


  • Bachelor's Degree in System Engineering or related field (if required);
  • ___ years of experience as the IT Coordinator, IT Service Coordinator, or in the similar role;
  • Strong technical skills with proficiency in Microsoft Windows and Office applications, Active Directory, networking concepts, and IT infrastructure components;
  • Experience with IT service management tools (e.g., ServiceNow, Zendesk) for ticketing, tracking, and reporting IT support incidents;
  • Knowledge of cybersecurity principles, best practices, and technologies to protect against threats and vulnerabilities;
  • Understanding of TCP/IP protocols and LAN/WAN configuration;
  • Ability to troubleshoot and repair various IT-related issues;
  • Excellent analytical and problem-solving skills;
  • High level of self-organization with the ability to manage multiple tasks and priorities in a fast-paced environment;
  • ______ level of English (or other required language).


  • Serve as the primary point of contact for IT support requests from employees, addressing and resolving technical issues in a timely and efficient manner;
  • Install, configure, and maintain hardware and software systems, including desktops, laptops, printers, servers, network devices, and peripherals;
  • Assist in the setup and configuration of user accounts, email accounts, and access permissions in accordance with company policies and security standards;
  • Conduct regular maintenance and troubleshooting of IT systems, performing software updates, patches, and backups to ensure system reliability and security;
  • Assist in the development and implementation of IT policies, procedures, and best practices to ensure compliance with industry standards and regulations;
  • Provide training and guidance to employees on IT tools, systems, and procedures to enhance their technical proficiency and productivity;
  • Stay informed about industry best practices, emerging trends, and innovations in program evaluation and performance measurement;
  • Identify and resolve other related IT  issues and problems at the departments.

Social package and Benefits

  • Competitive compensation with regular performance reviews;  
  • ___ compensated vacation days during the calendar year;
  • ___ compensated sick leaves days during the year;
  • Add additional special benefits provided by your Company (insurance \ education coverage \ sports \ ect);
  • Add type of cooperation and employment: employment \ contractor \ etc;
  • Add working hours for the role;
  • Add working type for the role: onsite \ hybrid \ remote.

Interview stages for the role

  • Introduction screening  - (Google Meet \ Zoom call 30–60 mins)
  • Professional interview with - (Google Meet \ Zoom call 60-90 mins)
  • Managerial interview - (Google Meet \ Zoom call 30–60 mins)
  • Test task (optional)
  • Feedback
  • Job offer.

CV processing information  
Thank you for your application and your interest in our vacancy. If we have not contacted you within a week it means at the moment you are not qualified for this vacancy. Nevertheless, we will save your CV in our database and will contact you when we open a relevant vacancy for your qualifications.

Data processing agreement

By sending us your CV, you agree to the collection, storage, and processing of your personal data in accordance with ______ (Company name) Privacy Policy and the General Data Protection Regulation (GDPR). We may use your personal information, including your name, contact details, employment and business history, education, and other relevant information contained in your CV, to evaluate your job application and to contact you regarding job opportunities that match your skills and experience. We will not use your personal information for any other purpose without your explicit consent.


Technology Coordinator job description: Begin with an overview that emphasizes the role's importance in managing and coordinating technology resources within the organization. Highlight the Technology Coordinator's responsibilities for overseeing the implementation and maintenance of technology systems, ensuring that hardware and software solutions meet the organization's needs.

Detail in the Technical Coordinator job description the role's involvement in project management, including planning, executing, and overseeing projects related to technology upgrades and implementations. Emphasize the importance of strong organizational skills and the ability to manage multiple projects simultaneously.

Tech Coordinator jobs: Take into account that this role may have different namings, such as IT Coordinator, Tech Coordinator, etc. Mention the broad spectrum of tasks, including troubleshooting technical issues, providing technical support to staff, managing IT inventory, and coordinating with vendors for technology purchases and services. Stress the need for staying up-to-date with the latest technology trends and solutions that could benefit the organization.

When compiling Technical Service Coordinator job description, focus on the service aspect of the role, including managing service agreements with technology providers, coordinating maintenance and repair activities, and ensuring that all technology services are delivered efficiently and effectively. Highlight the coordinator's role in ensuring high levels of internal customer satisfaction with IT services. Leveraging an ATS can simplify and optimize your hiring process, ensuring you attract candidates who are proficient in these key areas.

For the IT Coordinator job description, it's crucial to convey the blend of technical expertise and coordination skills required for the position. The description should clearly outline the qualifications needed, such as a degree in Information Technology, Computer Science, or related field, experience in IT support and project management, and proficiency in various IT systems and software. Additionally, mention the importance of excellent communication skills, both for interacting with non-technical staff and for negotiating with vendors. Highlighting the IT Coordinator's role in facilitating smooth and efficient technology operations will attract candidates capable of managing the organization's IT infrastructure and support needs effectively.

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